SHIPPING & PAYMENT
We ship through registered courier companies for orders within India as well as international orders. For shipping timelines, please refer to the product descriptions page for each product. Saturdays, Sundays, and Public Holidays are not set as working days for standard deliveries.
SHIPPING CHARGES
Shipping and handling rates for Indian customers is free.
For international customers shipping and handling charges for the first item is 52 USD and every additional item will be 9 USD. You will see the final shipping and handling charges at the time of checkout after you provide the shipping address for your order.
Prices for products are described on our website in Indian rupees for retail in Indian markets. This shall be inclusive of all local taxes as per applicable in India.
DUTIES & TAXES FOR INTERNATIONAL ORDERS
Duties & Taxes for international orders are not included in your order and are over and above any shipping and handling charges paid at checkout. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency (DHL, FedEx, etc.) at the time of your order delivery after you receive an invoice by the shipping agent.
SHIPPING OF PRODUCTS
All orders are processed from our own warehouse in New Delhi. Orders will be delivered to the shipping address mentioned at checkout.
TRACKING PACKAGE
Orders that have been processed and shipped can be tracked using the consignment/tracking number on the shipping agency’s website. Once your order is shipped, we will mail you your tracking number along with information about the shipping agency. Orders can be tracked using the consignment/tracking number on the shipping partners website.
NON-AVAILABILITY ON DELIVERY
Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster. Kindly ensure correct shipping address along with zip code. And a correct mobile number to ensure hassle free delivery. In case of failure to deliver due to incorrect details no refunds will be entertained.
MODES OF PAYMENT
For shipping to India, we accept all major debit & credit cards (including Mastercard, Visa & American Express) and also provide Net Banking options across major banks. For all international transactions, we accept major Credit Cards (including Mastercard, Visa & American Express) and also provide the option to pay using our third party payment gateways.
*PLEASE NOTE:
SUNIRA discount coupons are NOT applicable on products that on sale/discount.
