Terms & Conditions

Please read the following terms and conditions and the linked Privacy Policy and Payment and Shipment Policy carefully as your use of the service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”). The Site allows you to browse, select and purchase Clothing and Accessories (“Goods” or “Products” or “Services”).

By subscribing to, using any of our services and any purchases made by you through the website shall signify your acceptance of the supply terms and your agreement to be legally bound by the same. In addition to the foregoing, you shall also be bound by the terms of use of the website or additional terms of service which are displayed with the selection of the product. If there is any conflict between the supply terms and the additional terms, the additional terms shall take precedence in relation to that sale.

In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website. “Service Providers” mean independent third party service providers, and “we”, “us” and “our” shall mean SUNIRA.

INTRODUCTION:

  • We at SUNIRA have user friendly policies and provide customized handcrafted articles which are unique in their own way, so please note that certain variance and small irregularities in pattern, weaving, colour, design etc. are a natural consequence of the human involvement in the process. All possible care and caution is taken by SUNIRA to deliver products as per the best applicable standards and in case of difference in colour, design, prints or stitch let’s not understand it as a defect as human made products should be cherished as our cultural heritage.
  • It is also to be noted that each showcase on the website is unique in its pattern, design, cloth and weaving etc. therefore, shipping time may vary as per the product and geographical locations.
  • Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. www.suniradesigns.com at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

The Company may amend this Agreement and/or the Privacy Policy at any time by posting a revised version on the website. All updates and amendments shall be notified on the website. The revised version will be effective at the time we post it on the website, and in the event you continue to use our website, you are impliedly agreeing to the revised TERMS AND CONDITIONS and PRIVACY POLICY expressed herein.

In addition, if the revised version of this Agreement includes a substantial change, we will provide you with 30 days prior notice of such substantial change as per the notification preferences provided by you. You are advised to regularly check for any amendments or updates to the terms and conditions contained in this Agreement. For the purpose of this Agreement, the term “Substantial Change” means a change to the terms of this Agreement that materially reduces your rights or increases your responsibilities.

Please read these terms and conditions carefully. These terms & conditions, as modified or amended from time to time, are a binding contract between the company and you. If you visit, use, or shop at the site (or any future site operated by the company, you accept these terms and conditions). In addition, when you use any current or future services of the company or visit or purchase from any business affiliated with the company or third party vendors, whether or not included in the site, you will also be subject to the guidelines and conditions applicable to such service or merchant. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will prevail.

USER ACCOUNT, PASSWORD, AND SECURITY:

You will receive a password and account designation upon completing the Website’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify www.suniradesigns.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. www.suniradesigns.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

SERVICES OFFERED:

SUNIRA @ www.suniradesigns.com provides a number of Internet-based services through the Web Site (all such services, collectively, the “Service”). One such service enables users to purchase original merchandise such as clothing and accessories. (collectively, “Products”). Upon placing an order, www.suniradesigns.com shall ship the product to you and be entitled to its payment for the Services.

PRIVACY POLICY:

The User hereby consents, expresses and agrees that he/she has read and fully understands the Privacy Policy of SUNIRA @ www.suniradesigns.com. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

LIMITED USER:

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that ‘SUNIRA’ name is stated as the source and prior written permission of www.suniradesigns.com is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

INTELLECTUAL PROPERTY RIGHTS:

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website.

NO COMPENSATION POLICY:

If the quality of any products, services, information, or other material purchased or obtained by you through the Website did not meet your expectations, no compensation will be given as per the Return and Exchange policy. The customer cannot request compensation for any reason, including but not limited to: any variation in the finish or appearance of the final product; any delay in delivery caused by unforeseen circumstances; any special, incidental, indirect or consequential damage of any kind caused by a product; missed opportunities to avail certain discounts; any issue with our Delivery partners or their personnel; any voucher which got deactivated due to the end of expiry date; unavailability of items which the customer tried to purchase etc. Unreasonable and unlawful requests for compensation will be treated as loss to business cases. SUNIRA holds the rights to cancel orders and block accounts of such customers without any prior notice.

EXACTNESS NOT GUARANTEED:

SUNIRA @ www.suniradesigns.com hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user, as quality of imagery cannot be taken a final representation. The quality of any products, Services, information, or other material purchased or obtained by you through the Website will be as per the company standards. Alterations to certain aspects of your order such as the brand, size, colour etc. may be required due to limitations caused by availability of product difference in size charts.

LINKS TO THIRD PARTY SITES:

The Website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of www.suniradesigns.com or the Website and www.suniradesigns.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. www.suniradesigns.com is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. www.suniradesigns.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by www.suniradesigns.com or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

LIMITATIONS OF LIABILITY:

The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).

Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise – including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.

INDEMNIFICATION:

You agree to indemnify, defend and hold harmless www.suniradesigns.com from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by www.suniradesigns.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

PRICING:

Prices for products are described on our Website and are incorporated into these Terms by reference. Prices are in Indian rupees for India market and in US dollars for all international markets. Prices, products and Services may change at the discretion of www.suniradesigns.com. In accordance with brand guidelines, prices might change when the stocks are replenished.Prices may vary for different geographies and this is at the discretion of the brand.

It is to be noted that the prices may also vary on account of taxes,legislation changes, exchange rate and other reasons. Price does not include transport charges, insurance and export and/or import charges or duties including without limitation sales tax, value added tax and other.The price is individually calculated based on Buyer’s order. Price change shall apply to all orders accepted after the effective date of a price change.

SHIPPING:

Title and risk of loss for all products ordered by you shall pass on to you upon www.suniradesigns.com shipment to the shipping carrier.

INTERNATIONAL SHIPPING, EXCHANGE&RETURN POLICY:

Each item in your order is sold by SUNIRA. Those items for shipment to countries outside India may be subject to taxes, customs duties and fees levied by the destination country. The recipient of the shipment is the importer of record in the destination country and is responsible for all import fee.

With respect to each item for which Import duty fees have been calculated, you authorize SUNIRA to designate a courier company or freight forwarder to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit your actual Import duty fees for such item. The import duty may be collected by Courier Company on or before delivery.

SUNIRA does not support any sort of return or exchange of goods under any circumstances.

LIMITATIONS ON INTERNATIONAL SHIPPING:

For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products may not be designed in accordance with destination country standards, specifications, and labelling requirements; and the products may not conform to destination country standards. You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from SUNIRA the recipient is the importer of record and must comply with all laws and regulations of the destination country.

DELIVERY:

Sunira.com will make a maximum of three attempts to deliver your order. In case the customer is not reachable or does not accept delivery of products in these attempts www.suniradesigns.com reserves the right to cancel the order(s) at its discretion. An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

  • Sometimes, delivery may take longer due to
  • Bad weather
  • Flight delays
  • Political disruptions
  • Other unforeseen circumstances

In such cases, we will proactively reach out to you. Please check your emails regularly for such updates.

POST DELIVERY:

RETURN AND EXCHANGE CONDITIONS:

SUNIRA @ www.suniradesigns.com does not support any sort of return or exchange of goods under any circumstances.

GOVERNING LAW:

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi.

HEADINGS:

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

INTERPRETATION OF NUMBER AND GENDERS:

The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words “include”, “includes” and “including” shall be deemed to be followed by the phrase “without limitation”. Unless the context otherwise requires, the terms “herein”, “hereof”, “hereto”, “hereunder” and words of similar import refer to the Terms as a whole.

SEVERABILITY:

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

UNAUTHORIZED CHARGES ON YOUR CARD:

If you see charges on your credit/debit card for purchases made www.suniradesigns.com, but you never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf, to confirm that they haven’t placed the order. If you’re still unable to recognize the charge, please report the unauthorized purchase within 60 days of the transaction to enable www.suniradesigns.com to begin an investigation.

CANCELLATION OF FRAUDULENT/LOSS TO BUSINESS ORDERS:

To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, www.suniradesigns.com reserves the right to cancel all past, pending and future orders without any liability. SUNIRA @ www.suniradesigns.com also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.